1![Web Intelligence and Virtual Entreprise, xxxx 1 Improving dynamic skills searching in virtual social communities using agent’s network Web Intelligence and Virtual Entreprise, xxxx 1 Improving dynamic skills searching in virtual social communities using agent’s network](https://www.pdfsearch.io/img/04a5376f3ec8c3bf9e4824026b1bef20.jpg) | Add to Reading ListSource URL: wic.litislab.frLanguage: English - Date: 2013-12-09 08:25:54
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2![White Paper Skills‐Based Routing and Virtual Queuing Using Complementary Technologies to Increase Service Levels How Will You Bridge the Mobile App Gap? With more than one billion smartphones anticipated to be in use White Paper Skills‐Based Routing and Virtual Queuing Using Complementary Technologies to Increase Service Levels How Will You Bridge the Mobile App Gap? With more than one billion smartphones anticipated to be in use](https://www.pdfsearch.io/img/78be2289f6af17a224fc6dd6ff92fea2.jpg) | Add to Reading ListSource URL: www.virtualhold.comLanguage: English - Date: 2014-09-07 00:27:42
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3![Noble® Harmony Web-based Contact Center Management Noble® Harmony is a powerful browser-based access tool for remote and mobile contact center management. Harmony allows managers to move freely around the center and ha Noble® Harmony Web-based Contact Center Management Noble® Harmony is a powerful browser-based access tool for remote and mobile contact center management. Harmony allows managers to move freely around the center and ha](https://www.pdfsearch.io/img/6866c69502b77040a03c2ad0648d7e4a.jpg) | Add to Reading ListSource URL: www.noblesys.comLanguage: English - Date: 2014-11-14 10:45:11
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4![Blended Agent Improve Productivity & Service with ‘Universal’ Agents Noble ® Blended Agent turns your agents into universal agents, increasing the efficiency of the call center and improving agent productivity. Rath Blended Agent Improve Productivity & Service with ‘Universal’ Agents Noble ® Blended Agent turns your agents into universal agents, increasing the efficiency of the call center and improving agent productivity. Rath](https://www.pdfsearch.io/img/21b21dde5385b4e536fbc684cf8cf4ca.jpg) | Add to Reading ListSource URL: www.noblesys.comLanguage: English - Date: 2010-08-04 10:17:02
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5![Early Out-General Service Bureau Noble Success Story Early Out-General Service Bureau Noble Success Story](https://www.pdfsearch.io/img/31267c87cf6aa81c622e20f18cfd86b2.jpg) | Add to Reading ListSource URL: www.noblesys.comLanguage: English - Date: 2014-06-06 12:39:03
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6![SBR Skills-Based Routing & Inbound Priority Noble ® SBR (Skills-Based Routing) tools help you ensure that customer calls are sent to the right agent every time, increasing first-call resolutions and building customer sa SBR Skills-Based Routing & Inbound Priority Noble ® SBR (Skills-Based Routing) tools help you ensure that customer calls are sent to the right agent every time, increasing first-call resolutions and building customer sa](https://www.pdfsearch.io/img/9f066cf819df4f27b93aa0445a499fce.jpg) | Add to Reading ListSource URL: www.noblesys.comLanguage: English - Date: 2010-08-04 10:24:42
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7![Inbound Solutions jun12_IS Card template US.qxd Inbound Solutions jun12_IS Card template US.qxd](https://www.pdfsearch.io/img/01f23e6fdd4f4a0d1385824e78a9b1a0.jpg) | Add to Reading ListSource URL: www.noblesys.comLanguage: English - Date: 2012-06-29 10:11:24
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8![ACD Inbound Contact Management The Noble ® ACD provides a unified solution for managing multi-media inbound communications within a universal queue. Our ACD uses skills-based routing to effectively manage inbound calls, ACD Inbound Contact Management The Noble ® ACD provides a unified solution for managing multi-media inbound communications within a universal queue. Our ACD uses skills-based routing to effectively manage inbound calls,](https://www.pdfsearch.io/img/1864bd733d5d38f54babe5ba0445daf5.jpg) | Add to Reading ListSource URL: www.noblesys.comLanguage: English - Date: 2010-08-04 10:17:02
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9![](https://www.pdfsearch.io/img/f94341d06e5a641a6a3e65c32a9c193f.jpg) | Add to Reading ListSource URL: www.noblesys.comLanguage: English - Date: 2012-06-29 10:11:24
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10![](https://www.pdfsearch.io/img/6b2b351e1362b7cf308b9003f1ce03e9.jpg) | Add to Reading ListSource URL: www.noblesys.comLanguage: English - Date: 2015-03-12 09:48:32
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